Refund Policy

All Sales Final

Because all Elevate Unity products are digital downloads, all sales are final. Once your files have been delivered, we are unable to offer refunds or exchanges as the digital content cannot be returned.

Exceptions — We Will Resend Your Files

While we do not issue refunds, we will resend your files in the following circumstances:

• You were charged but never received a delivery email
• The files delivered were corrupted or unreadable

In either case, contact us at hello@elevateunity.store and we will resend your files promptly.

Delivery Issues

If you did not receive your download email, please check your spam/junk folder first. If it is not there, contact us at hello@elevateunity.store and we will resend your links promptly. Download links expire after 48 hours but we can always generate new ones for you.